Some YouTube Premium users are reporting unexpected ads playing between songs on their Google Home devices. Others are experiencing long delays, random music selections, and listening issues on Home and Nest devices.
The editorial staff reports that a large number of users, despite being YouTube Music Premium subscribers, have reported hearing ads before and between tracks on Google Home and Nest devices. Restarting the Home Hub yields no results, and the ads continue. Some individuals mention problems such as long 30-second pauses between songs, tracks not loading, or the speakers muting before an ad begins.
Some users report that their normally personalized mixes are being replaced with random Top 40 tracks that do not align with their listening history. Others are unable to listen from their computers at all, with one user reporting that an ad played immediately after restarting their device without any action being taken. Another user notes that YouTube Music works flawlessly on their phone or tablet, suggesting the issue is specific to Google Home.
The GoogleNestCommunity account has responded, stating that Google is aware of an issue with YouTube Music playback on some Google Home devices and is investigating. The cause of the problem and its extent have not yet been disclosed.