IT sector observers report that Microsoft's Copilot product is not seeing the expected interest in the corporate segment. Companies are trying to reduce licenses due to the high price, and a number of customers emphasize that the service's value does not align with real-world usage.
The editorial reports that consultants note that Copilot's monthly rate of $30 per employee creates a significant financial burden for organizations. Although Microsoft's management states that the product has a broad user base, the specific scale of corporate usage is not disclosed. Many companies report that it is difficult to justify the product's costs, even with price reductions.
IT leaders emphasize that Copilot does not provide measurable productivity increases. Some enterprises prefer to completely cancel licenses after the trial phase of the service. Microsoft's reduction of the price to $21 for organizations with fewer than 300 employees indicates that the problems persist.
The migration of the email infrastructure of a large enterprise from Microsoft to Google and its preference for the Gemini service demonstrates a shift in the market's balance of power. Microsoft's addition of Anthropic's Claude models to its Azure Foundry service is seen as an indicator that the company is moving towards a more flexible model strategy.